Privacy Policy

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Privacy Policy

Last Updated: January 30th, 2026

1. Introduction

Welcome to VoxCore AI (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], use our applications, or interact with our AI-powered voice assistants, chatbots, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Business name
• Billing and payment information
• Account login credentials

B. Usage and Technical Data

We may automatically collect certain information when you use our Services, such as:

• IP address
• Device type and operating system
• Browser type
• Log files
• Usage patterns and interaction data
• Call metadata (time, duration, routing information)

C. Voice and Message Data

When you interact with our AI voice assistants or chatbots, we may collect:

• Audio recordings
• Transcripts of voice calls
• Chat messages
• Text/SMS messages
• AI-generated responses

This data is used to provide, improve, train, and support our Services. By checking the opt-in box you are consenting to receive messages from VoxCore AI.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our Services
• Improve system performance and AI accuracy
• Respond to customer inquiries and support requests
• Process payments and manage subscriptions
• Comply with legal and regulatory obligations
• Detect, prevent, and address fraud or security issues

4. AI and Automated Processing

Our Services rely on artificial intelligence and automated decision-making. By using our Services, you acknowledge that:

• Conversations may be processed by AI systems
• Responses are generated automatically
• AI outputs may not always be accurate or complete

We encourage users not to share sensitive personal or confidential information unless necessary.

5. Data Sharing and Disclosure

We do not sell your personal information, including phone numbers.

We may share information with:

• Trusted service providers (hosting, payment processing, analytics)
• AI and cloud infrastructure providers
• Legal authorities if required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your data.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

6. Data Retention

We retain personal and interaction data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your data, subject to legal requirements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights including:

• Accessing your personal data
• Correcting inaccurate information
• Requesting deletion of your data
• Opting out of certain data processing

To exercise these rights, contact us at [contact email].

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or 16 where applicable). We do not knowingly collect personal data from children.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

VoxCore AI

Email: benson@voxcoreai.com

Address: 701 W Route 70 #1115, Marlton, NJ 08053