Last Updated: February 19th, 2026

1. Introduction

Welcome to VoxCore AI (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], use our applications, or interact with our AI-powered voice assistants, chatbots, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name

Email address

Phone number

Business name

Billing and payment information

Account login credentials

B. Usage and Technical Data

We may automatically collect certain information when you use our Services, such as:

IP address

Device type and operating system

Browser type

Log files

Usage patterns and interaction data

Call metadata (time, duration, routing information)

C. Voice and Message Data

When you interact with our AI voice assistants or chatbots, we may collect:

Audio recordings

Transcripts of voice calls

Chat messages

Text/SMS messages

AI-generated responses

This data is used to provide, improve, train, and support our Services. By checking the opt-in box you are consenting to receive messages from VoxCore AI.

3. How We Use Your Information

We use the collected information to:

Provide, operate, and maintain our Services

Improve system performance and AI accuracy

Respond to customer inquiries and support requests

Process payments and manage subscriptions

Comply with legal and regulatory obligations

Detect, prevent, and address fraud or security issues

4. AI and Automated Processing

Our Services rely on artificial intelligence and automated decision-making. By using our Services, you acknowledge that:

Conversations may be processed by AI systems

Responses are generated automatically

AI outputs may not always be accurate or complete

We encourage users not to share sensitive personal or confidential information unless necessary.

5. Cookies & Tracking Technologies

Overview:

We use cookies, pixels, tracking scripts, and related technologies to operate our website, improve user experience, measure performance, and maintain compliance with messaging and communication regulations, including A2P 10DLC requirements.

By using our website, submitting a form, or opting into communications, you consent to the use of these technologies as described below

Types of Tracking Technologies We Use

1.Essential Cookies

 These are required for website functionality and cannot be disabled. They support:

Website security and fraud prevention

Form submissions and chatbot functionality

Appointment scheduling

User session management

Opt-in verification processes

2.Analytics & Performance Tracking

We use analytics tools to understand how users interact with our website. This may include:

Pages visited

Time spent on site

Device type and browser

Referral source

Click behavior

This information helps us improve our services and marketing effectiveness.

3. Functional Tracking

 These technologies allow us to:

Remember user preferences

Retain chatbot conversation context

Store partial form entries

Improve user experience

4. Advertising & Marketing Tracking

We may use tracking pixels and conversion tools to:

Measure marketing campaign performance

Track form submissions and opt-ins

Retarget visitors through advertising platforms

Attribute leads to specific campaigns

6. SMS & A2P Messaging Tracking Disclosure

 If you opt in to receive SMS or automated communications from us:

We may collect and store the following information for compliance and operational purposes:

Date and time of opt-in

Method of opt-in (website form, keyword, chatbot, etc.)

IP address at time of opt-in

Phone number provided

Message delivery status

Link click activity within messages

Opt-out requests and timestamps

This information is maintained to:

Comply with A2P 10DLC registration requirements

Demonstrate proof of consent

Prevent unauthorized messaging

Monitor delivery performance

Provide customer support

Message and data rates may apply.

Message frequency varies.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

We do not sell, rent, or share SMS opt-in data with third parties for their marketing purposes.

7. Managing Cookies

You can manage cookies by:

Adjusting your browser settings

Deleting stored cookies

Using browser privacy modes

8. Data Sharing and Disclosure

We do not sell your personal information, including phone numbers.

We may share information with:

Trusted service providers (hosting, payment processing, analytics)

AI and cloud infrastructure providers

Legal authorities if required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your data.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Data Retention

We retain personal and interaction data only as long as necessary to:

Fulfill the purposes outlined in this policy

Comply with legal obligations

Resolve disputes and enforce agreements

You may request deletion of your data, subject to legal requirements.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have rights including:

Accessing your personal data

Correcting inaccurate information

Requesting deletion of your data

Opting out of certain data processing

To exercise these rights, contact us at [email protected].

12. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or 16 where applicable). We do not knowingly collect personal data from children.

13. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

VoxCore AI

Email: [email protected]

Address: 701 W Route 70 #1115, Marlton, NJ 08053